AV Solutions Manager
Are you passionate about AV sales and delivering tailored solutions for high-profile events?
Do you build long-lasting client relationships and focus on delivering excellence?
You could be our next AV Solutions Manager.
Up to £48,000 + bonus per annum
Permanent
Full-time
London
At the IET, making our world a better place starts by creating a better place for our people.
At the IET you’ll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working with us has real meaning and impact, and you’ll grow – professionally and personally – in ways you never thought possible.
We’re also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working.
What you'll be doing
As the AV Solutions Manager, you will play a pivotal role in driving the sales and delivery of AV services at IET London: Savoy Place. You’ll work closely with internal teams and clients to design and offer tailored AV solutions for a range of events, including conferences, hybrid meetings, product launches, and more.
You’ll oversee AV sales, ensuring profitability and that services meet the needs of high-profile corporate clients as well as internal users. From conducting site visits to preparing detailed quotations, you’ll be the expert point of contact for clients, guiding them through our advanced AV and hybrid event capabilities.
Managing AV stock, ensuring seamless event setups, and maintaining high standards of customer service will be key aspects of the role. You'll also support the development of a talented AV team, directly managing a Digital Content Technician and collaborating with our wider Operations and Event teams to ensure smooth event execution and continuous improvement.
Additionally, you will attend industry events to stay on top of AV trends, monitor competitor services, and implement new technologies to enhance our offerings. In the absence of the AV Manager, you’ll step in to lead the team, ensuring everything runs efficiently. This role requires a mix of technical expertise, client-facing interaction, and leadership skills to ensure a first-class AV service at one of London's leading venues.
What we hope you can bring to the role
You’ll come with strong experience in AV sales and a proven track record of delivering AV solutions for large-scale events, ideally in venues with tiered theatres and multiple event spaces. You’ll be confident selling AV technology and hybrid solutions, with excellent client-facing skills to understand and translate complex client needs into tailored AV packages.
Your technical expertise will cover audio, visual, lighting, video conferencing, IPTV, and streaming, with hands-on experience in managing AV operations for live events. Knowledge of modern AV systems like TriCaster and Analogue Way, alongside familiarity with video conferencing tools such as Zoom and Teams, will be essential.
Leadership experience is key, as you’ll need to manage, develop, and motivate a skilled team, ensuring they deliver outstanding service while continuously improving their technical knowledge. Your organisational skills will allow you to handle multiple projects and tight deadlines, all while maintaining a flexible, can-do attitude. We’re looking for someone with strong communication skills, fluency in English, and the ability to build lasting relationships with clients and colleagues alike.
A background in health and safety regulations, managing permits, and conducting risk assessments is important, as well as a keen eye for detail when it comes to managing AV stock and ensuring equipment is well maintained. If you’re familiar with AV booking systems like Rendezvous, and have CTS certification, that’s an added bonus! Flexibility with working hours and a proactive approach will ensure you succeed in this dynamic role.
We’d love to get to know you
Is Imposter syndrome creeping in? Don’t worry – we’d rather hear from you this time than not hear from you at all!
Download the full Job Description for a little more information about the role; but also, keep in mind that we’re open to discussing flexible ways of working, including reduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.
The IET will collect, use and handle personal information about you in connection with our online and offline recruitment activities. For further information about privacy please see our Recruitment Privacy Notice
Apply
When you select ‘apply now’ you will be taken to our candidate portal where, once registered, you can submit your CV in application for this role. If you have already created an account, you will need to log in to progress your application.
Should you require further support to register your interest in a role, or complete an application, please contact peoplesupport@theiet.org.
What if you could be you?
The IET is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
