Members Customers Lp

Process Administrator

Circa £22,000 per annum, dependent on experience


Full time

Stevenage, Hertfordshire (With Hybrid Working)

At the IET, making our world a better place starts by creating a better place for our people.

At the IET you’ll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working with us has real meaning and impact, and you’ll grow – professionally and personally – in ways you never thought possible.

We’re also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working.

What you'll be doing

Joining the Member Assessment Team, you’ll work collaboratively to assess eligibility for our customers membership of the IET.

In this role, you’ll process and assess new membership, transfer applications and action updates to existing member records received via a variety of channels within agreed deadlines and service level agreements.

Full training on our processes will be provided.

What we hope you will bring to the role

The ideal candidate will be customer focused with excellent interpersonal and communication skills – motivated to help customers and provide the best professional service.

You will have a high level of accuracy as well as excellent attention to detail, organisation and the ability to organise and manage workload.

The role benefits from hybrid working, which for us means attending the Stevenage office typically 2 days per week as well as home working.


We’d love to get to know you

Is Imposter syndrome creeping in? Don’t worry – we’d rather hear from you this time than not hear from you at all!

Download the full Job Description for a little more information about the role; but also, keep in mind that we’re open to discussing flexible ways of working, including reduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.

The IET will collect, use and handle personal information about you in connection with our online and offline recruitment activities. For further information about privacy please see our Recruitment Privacy Notice


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What if you could be you?

The IET is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.