Careers
Technology Solutions Lp

KYC Trainer

Circa £50,000 to £60,000 per annum

Fixed Term until May 2023

Full time

Stevenage, Herts / Hybrid Working (approx. 2 days per week in office)


What you'll be doing

Know Your Customer (KYC) is our business owned process improvement and change programme that will enable us to enhance our customers' experience and engagement with the IET.

You’ll join a Business Change team that is focused on delivering this programme and the new ways of working. The team includes several Business Analysts and a Business Change Manager.

You’ll work alongside our team of Learning and Development professionals to develop and sustain our Training Community of Practice.

You’ll work alongside other colleagues who are driving the wider organisation’s business change initiative.


What we hope you will bring to the role

You will be an experienced trainer who is energised by helping others to unlock their potential.

You’ll bring your experience of delivering MS Dynamics CRM training and will have led a pool of trainers.

You’ll have previously used your understanding of adult learning theory to develop and deliver effective knowledge transfer initiatives.

The ideal candidate will be comfortable with matrix working and with working in a changing environment.

You are highly personable, with strong communication and organisational skills, and adept at dealing with an extensive range of external and internal stakeholders, and have a genuine passion for helping others to develop and succeed.


 

We’d love to get to know you

Is Imposter syndrome creeping in? Don’t worry – we’d rather hear from you this time than not hear from you at all!

Download the full Job Description for a little more information about the role; but also, keep in mind that we’re open to discussing flexible ways of working, including reduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.

The IET will collect, use and handle personal information about you in connection with our online and offline recruitment activities. For further information about privacy please see our Recruitment Privacy Notice


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What if you could be you?

The IET is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.