The IETs financial system is Unit4 Agresso. The system is used for Accounts Payable, Accounts Receivable, Fixed Assets, Author Royalty calculations, Financial and Management Accounting, and the annual budgeting process.
Internal users, suppliers, and customer details are managed by a small internal team that deals with system functionality and improvements as well as queries and technical fixes.
As the Agresso Systems Analyst, you’ll provide technical support service and work reactively to tickets logged with the Unit4 Agresso Service Desk and proactively against logs and monitoring systems to resolve technical issues.
In this role, you’ll provide support for ongoing systems projects and other new developments including configuration, system integration, drafting technical specifications, incident management analysis, and fix and problem management.